Shipping Policy

At Direct Sleeping Pillz, we offer fast and reliable delivery options across the UK to ensure you receive your order on time.

1. Delivery Options

🚀 Next-Day Delivery

• Orders placed before 2:00 PM (UK Time) will be delivered the next working day.
• Available for most UK addresses.
• Signature required upon delivery.
• If the recipient is unavailable, a redelivery attempt will be made, or the package may be held at your local Royal Mail depot.

📦 Standard (2-Day) Delivery

• Orders are delivered within 2 working days.
• Cost-effective and reliable shipping option.
• Signature required upon delivery.
• If no one is available to receive the package, redelivery will be attempted, or it may be available for pickup.

2. Order Processing Time

• All orders are processed within 24 hours (excluding weekends and bank holidays).
• You will receive a tracking number once your order is dispatched.

3. Shipping Confirmation & Tracking

• Once your order is shipped, you will receive a confirmation email with tracking details.
• Track your order using the provided link to stay updated on delivery status.

4. Lost or Delayed Shipments

• If your order is delayed beyond the estimated time, please contact our support team.
• If Royal Mail confirms delivery with a valid signature, we do not offer refunds.
• If your package is lost in transit, we will investigate and either send a replacement or issue a refund upon confirmation.

5. Contact Us

For any shipping-related inquiries, feel free to reach out:

Email: info@dspuk.shop
Phone: +44 7426769156